FREQUENTLY ASKED QUESTIONS

What is your shipping Policy?

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

Order type	Production Time	Standard Shipping	2 Day Shipping	Next Day Shipping
Paper or Canvas (print only)	5 Bus. Days	3-7+ Bus days*	2-3 Bus. Days	1-2 Bus. Days
Acrylic or Metal (print only)	5 Bus. Days	3-7+ Bus days*	2-3 Bus. Days	1-2 Bus. Days
Print & Frame Presentations	5 Bus. Days	3-7+ Bus days*	2-3 Bus. Days	1-2 Bus. Days
Custom Canvas Art	5 Bus. Days	3-7+ Bus days*	2-3 Bus. Days	1-2 Bus. Days
Sample Packs	3 Bus. Days	3-7+ Bus days*	2-3 Bus. Days	1-2 Bus. Days

* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.

^ We stock some popular sizes, produced much more quickly.

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.

Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day

HOW MUCH DOES THE SHIPPING COST?

The shipping price is calculated based on weight coefficient of each item.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

Cart Weight	Ground Shipping
0.5 - 2 LB	$ 4.95
2 - 5 LB	$9.95
5-9 LB	$19.95
9-15 LB	$39.95
15-16 LB	$149.00
16 LB +	$399.95

We do not accept returns; all sales are FINAL.
We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
If your prints arrive damaged, please keep all packaging and contact example@example.com with your order number for further instructions.

CAN I CANCEL MY ORDER?

All print sales are final. Please contact us as soon as possible if you need to cancel your order.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?

Processing a refund can take up to 7-10 business days.

HOW DO I RETURN MY PACKAGE?

For a refund or replacement, please contact us here

WHO TO CONTACT?

You can reach out at any time by email here

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter ! You can also follow us on our social media pages as we are constantly posting about new work!

Instagram

Facebook

trusted

by artstorefronts

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.